Updated Helpful contacts list
Many thanks to Healthwatch North Lincs for their support in providing some of these contacts
*** INDIVIDUAL SUPPORT ***
Check if they are Coronavirus symptoms here: https://111.nhs.uk/covid-19.
Get in touch with NHS by using NHS 111 online https://111.nhs.uk/, then calling 111 only if necessary. Information of self-isolation timescales here: https://www.gov.uk/…/stay-at-home-guidance-for-households-w…
Report Anti-Social Behaviour:
Ring 101 to record non-emergency crime with the police, or fill-up the form below to report a breach of coronavirus measures
Morrisons does "Morrisons Food Boxes"
Asda does a "volunteer shopping card" that can make it easier for someone to shop on your behalf:
AGE UK North Lincolnshire:
Providing wellbeing checks, food deliveries, advice at 01652 636 208
You can still apply to volunteer for the Council. Fill in the following form: https://forms.office.com/Pages/ResponsePage.aspx… .
NHS Volunteers Responders:
Can’t pay bills because of Covid-19:
Call HMRC Payment Support Service at 0300 200 3835.
*** WORK AND EMPLOYMENT ***
Note: Please contact me directly if you need help figuring out how to access the correct support
The Action Station in North Lincolnshire is on-hand to offer valuable support and advice for people looking for jobs. The team can help with CV writing, job searches and offer tips on applying for jobs. You can call them on 01724 296969 or send them an email at firstname.lastname@example.org.
Department for Work and Pensions (DWP):
The DWP is a ministerial department which is responsible for welfare, pensions and child maintenance policy. It provides the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. You can visit their website at www.gov.uk/gover…/organisations/department-for-work-pensions.
To apply, call 0800 328 5644 or complete online form at https://www.gov.uk/apply-universal-credit
Employment and Support Allowance:
Check eligibility (https://www.gov.uk/employment-support-allowance/eligibility) then call Jobcentre plus at 0800 169 0350
Issues with Employers:
If you have been told to self-isolate, obtain NHS note from this website https://111.nhs.uk/isolation-note/ .
If you have concerns about your workplace please talk to your employer. If problems persist you may want to contact North Lincs Council Trading Standards team via their email email@example.com
You may also want to contact Health and Safety Executive (independent regulator) via online form (https://webcommunities.hse.gov.uk/…/co…/answerQuestionnaire…) or by calling 0300 003 1647.
For general employment advice do consider talking to ACAS
via their helpline 0300 123 1100
more about ACAS here: https://www.acas.org.uk/contact
*** MENTAL HEALTH SUPPORT***
Free counselling and life-coaching for areas of Scunthorpe. Please use postcode checker before using here: (https://investinnorthlincolnshire.com/funding/clld-programme).
Form here: https://www.ongo.co.uk/…/ongo-talk-mental…/application-page/
Scunthorpe Community Mental Health Team:
Part of NHS Trust. Call 01724 270363 for help or referral to specialists.
Some mental health problems can be managed with the help of a GP. Your GP can prescribe some medications which may help, and also refer you to a number of services including counselling and social prescribing. To talk to your GP, you should book an appointment through your local practice.
Every Mind Matters is a campaign run by the NHS which aims to help people take good care of their mental health and provides useful information for if they feel like they’re struggling. Their website contains pages with information dedicated to anxiety, low mood, sleep problems and more. This information can be accessed at https://www.nhs.uk/oneyou/every-mind-matters/
Adult mental health service:
Rotherham, Doncaster and South Humber NHS Foundation trust (RDaSH) provide a range of mental health support, including crisis support. In a mental health crisis, they can be called on 01724 382015.
Child and Adolescent Mental Health Service (CAMHS):
This service is also provided by RDaSH. They provide mental health assessments, therapy and intervention for children, young people up to the age of 18 years and their families or identified carers. They can be contacted on 01724 408460.
Talking shop and Improving Access to Psychological Therapies:
If you are feeling anxious or depressed our Talking Shop and Improving Access to Psychological Therapies Teams (IAPT) may be able to help you.
The Scunthorpe Talking Shop can be contacted on 07967 793433. You can also visit their website which contains a range of self-help guidance at https://iapt.rdash.nhs.uk/
The Samaritans is a charity that provides support to anyone who is feeling distressed, unable to cope, or at risk of suicide. They are available 24/7, and can be called on 116 123, or you can email them at firstname.lastname@example.org
Mind is a national charity who provide advice and support to empower anyone experiencing a mental health problem. They also campaign to improve services, raise awareness and promote understanding. Their website contains helpful information for people struggling with their mental health, or for family and friends of individuals. You can access their website at https://www.mind.org.uk/ or call 01724 279500.
Scunthorpe and District Mind:
They are the local branch of the national charity, Mind, and provide advice and support to people locally. They offer 1-1 sessions, as well as telephone support, and support on Thursday, Friday, Saturday and Sunday evenings from 6pm-midnight. They can be called on 01724 279500.
Mental health Foundation:
They are a UK charity who aim to help people understand, protect and sustain their mental health. They do this through community programs, research and public engagement. Their website contains helpful articles and guidance for people who may be struggling and would like information on how to improve their mental health. It can be accessed at https://www.mentalhealth.org.uk/
Rethink Mental Illness:
They have a vision is for equality, rights, the fair treatment and maximum quality of life for all those affected by mental illness, their carers, family and friends. They also offer a support group in Scunthorpe for anyone who cares for someone with a mental health illness. This group can be contacted on 07552 136884. The rethink website can be accessed at https://www.rethink.org/
No Panic is a registered charity which helps people who suffer from Panic Attacks, Phobias, Obsessive Compulsive Disorders and other related anxiety disorders. They offer information support, A confidential helpline that is staffed by trained volunteers can be accessed by 0844 967 4848.
Is an online platform for children and young adults aged 11-25 in North Lincolnshire. It allows registered users to access free online counselling, and join in conversations on moderated discussion boards. This service can be accessed at https://www.kooth.com/
Is a charity that focuses on young people’s mental health. Their website contains information on a broad range of topics including mental health conditions, medications and self-help. There’s also information for parents/carers and professionals. You can visit their website at https://youngminds.org.uk/
Mencap supports people in the UK who have a learning disability. Their website contains information on a range of subjects including the Mental Capacity Act, Sleeping tips, and general health and wellbeing. Their website can be accessed at https://www.mencap.org.uk/
Shout is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. It’s used most frequently by people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support. To access the service and start a conversation with a trained volunteer, send a text to 85258. For more information, visit https://giveusashout.org/
Sign health is a charity which supports deaf people. They partner with NHS service providers and other organisations across the country to help people who are deaf access the services they need. Their website contains videos which explain important information in British Sign Language (BSL), and they also have a dedicated therapy team for individuals experiencing a range of mental health issues. To find out more, visit https://signhealth.org.uk/withdeaf-p…/psychological-therapy/
Papyrus is a UK charity which is dedicated to the prevention of young suicide. Their website contains useful advice and tips on what to do if you are feeling suicidal, and how to help someone else if you’re worried about them. This information is accessible at https://www.papyrus-uk.org/ They also have a confidential helpline which can be accessed by people under the age of 35 who are experiencing thoughts of suicide. Their helpline number is 0800 068 4141.
The Campaign Against Living Miserably (CALM) is leading a movement against suicide. They run a free and confidential helpline and webchat which is available 7 hours a day, 7 days a week for anyone who needs to talk about life’s problems. They also have a helpline on 0800 58 58 58 which is open from 5pm-midnight 365 days a year for anybody who is in crisis. More information on their services can be found at https://www.thecalmzone.net/
Cruse Bereavement Care:
Cruse offers face-to-face, group, telephone, email and website support to people after someone close to them has died and works to enhance society's care of bereaved people. Hotline: 0808 808 1677
*** HOUSING ***
North Lincolnshire Council Housing Advice Team:
They will do their best to advise, help and signpost with regard to any general questions or problems around housing. They are able to assist tenants, homeowners and landlords with a range of issues. You can call them on 01724 297777 or email them at email@example.com.
Shelter helps millions of people every year struggling with bad housing or homelessness through their personalised advice, support and legal services. You can visit their website at
The Forge Project:
They provide advice and support for homeless and other vulnerable individuals in North Lincolnshire. Their day centre opens five mornings per week offering food and vital support services. You can visit their website at www.theforgeproject.co.uk/ or call them on 01724 276742.
*** BUSINESS SUPPORT ***
Read my latest business support update here:
Sign up for future business support updates:
Government coronavirus business advice:
Struggling to understand furlough and other Government policies?
Get in touch with my office via my email or my contact form
Struggling to Pay Taxes:
Call 0800 024 1222 or use online Webchat https://www.tax.service.gov.uk/as…/webchat/payment-problems… . Covers Self-Assessment Payments, VAT Employers PAYE and Corporation Tax
Reclaim Statutory Sick Pay:
HMRC expects the law to change to allow small businesses to reclaim SSP for those self-isolating. No changes yet but please subscribe to my business updates to find out when this will be: https://hollymumbycroft.us19.list-manage.com/subscribe…
Offer Covid-19 Support from your business:
https://www.gov.uk/coronavirus-support-from-business, or specifically for ventilators: https://consultations.dhsc.gov.uk/MVD2020
*** HEALTH AND CARE WORKERS ***
NHS Workers should call 08000 915 9964 or email firstname.lastname@example.org if you are concerned about equipment shortages. Emails will be answered within one hour.
Care homes that need PPE:
Supply Disruption Hotline - 0800 915 9965, or email email@example.com
Childcare Providers Support: If you need help with childcare places or resources, call 01724 298298 or email firstname.lastname@example.org .
If you are a care home struggling to access PPE please get in touch with me immediately.
*** NORTH LINCS COUNCIL ***
*** HEALTH AND SOCIAL CARE ***
North Lincolnshire Council Healthy Lifestyle Service:
They can support people with things such as achieving and maintaining a healthy weight, stopping smoking, being more active, and increasing your emotional health. You can get in touch with them by sending an email to email@example.com or calling them on 01724 298212
Disability Liaison Nurse:
Learning Disability Liaison nurses work clinically with patients every day, as well as ensuring that staff are given advice and support so that reasonable adjustments can be made to patient care. If you have a learning disability and you need to go into hospital, it's important to let the staff know beforehand. The Learning Disability nurse at Scunthorpe General Hospital is Charlotte Simpson. She can be contacted weekdays on 03033 306175.
Patient Advice and Liaison Service (PALS):
PALS deal with any compliments, concerns or complaints you have about your local hospital. You can get in touch with them by sending an email to nlg-tr.PALS@nhs.net or calling 03033 306518
Cloverleaf Advocacy provides advocacy services to people with mental health needs, learning disabilities, older people, people with physical and sensory impairment, and carers. This supports people to make their own decisions, have their own voices heard, their rights respected and to achieve their own goals. To contact them, send an email to firstname.lastname@example.org or give them a call on 01724 854952.
Adult Information Service (AIS):
AIS provides free, impartial information and guidance on services, activities and what’s on for adults across North Lincolnshire. They provide advice on staying independent, support in your community, support for carers, activities and groups for you to get involved in and general information on care and support. You can visit their website at www.adultinformationhub.co.uk or send them an email at email@example.com give them a call on 01724 297000.
Virgin Care Sexual Health Hub:
They are able to provide advice around any sexual health concerns you may have, and offer free testing for STI’s (including at-home testing kits), contraception, and PrEP. To find out more, visit their website at www.thesexualhealthhub.co.uk/servi…/north-east-lincolnshire/ or call them on 0300 330 1122.
*** AUTISM AND LEARNING DISABILITY SUPPORT ***
North Lincolnshire Autism Spectrum Education Team (ASET):
This team provides support to schools, families and services to enable children and young people on the autism spectrum to achieve their potential in mainstream settings. To contact the ASET Team, please send an email to Nicola.firstname.lastname@example.org or call 01724 297945.
The National Autistic Society:
This is the UK's leading charity for people on the autism spectrum and their families. They provide support, guidance and advice, as well as campaign for improved rights, services and opportunities to help create a society that works for autistic people. To contact them, call 0808 800 1050 or send an email to email@example.com. You can also visit their website at www.autism.org.uk/.
They believe that people with a learning disability should be valued equally, listened to and included in all aspects of life. Their services range from providing care to providing advice and information on things like employment and education, helping someone live independently for the first time, and even things like reporting a crime to the police. You can visit their website at www.mencap.org.uk/ or give them a call on 0808 808 1111.
*** FOOD SUPPORT ***
They provide three days’ nutritionally balanced emergency food and support to local people who are referred to them in crisis. We are part of a nationwide network of foodbanks which are working to combat poverty and hunger across the UK. You can send them an email at firstname.lastname@example.org or call them on 07731321896.
If you and your family are struggling to access food please get in touch with me directly and my team and I will do what we can to help.
*** EATING DISORDERS ***
Beat is a UK eating disorder charity which encourages and empowers people to get help quickly. They provide a range of support to sufferers and also their relatives, as well as provide information to help educate, and remove many of the stigmas lists information, sources of support and resources for BAME communities during the Coronavirus (Covid-19) pandemic. You can visit their website at associated with eating disorders. You can visit their website at www.beateatingdisorders.org.uk.
Seed is an eating disorder support service based in Hull. They work with people who have eating disorders and their families by providing support and helping sufferers to find professional help to overcome their eating disorder. You can visit their website at www.seedeatingdisorders.org.uk/ or call their advice line on 01482 718130.
*** DOMESTIC ABUSE ***
You can visit their website at www.thebluedoor.org/ or call their helpline on 0800 197 47 87. They are a specialist service who provide support to anyone that has experienced domestic abuse and sexual violence in North and North East Lincolnshire and those who have experienced rape and serious sexual offences in Hull and the East Riding of Yorkshire through a variety of advocacy, outreach workers, groups and programmes.
This organisation helps to support women and children who are victims of domestic violence. More information such as types of abuse, is explained on their website at www.nationaldahelpline.org.uk/. You can call their helpline 24 hours a day on 0808 2000 247 or use their online web-chat option.
They aim to empower women who have been affected by domestic abuse to live independent lives free from fear and abuse. They do this by providing services run by women that are based on listening to survivors and responding to what they define as their needs. You can visit their website at www.womensaid.org.uk/ for more information or to use their live online chat service. Alternatively, you can send an email to email@example.com.
*** ADDICTION ***
We Are With You:
They provide free, confidential support to people experiencing issues with drugs, alcohol or mental health. They also have a branch in North Lincolnshire, which is continuing to provide support during the Coronavirus pandemic. You can get in touch with them by calling 08081 430640, or visitingwww.wearewithyou.org.uk/services/north-lincolnshire.
Be Gamble Aware:
0808 8020 133
Quit smoking support (NHS):
The NHS ‘Better Health’ website contains information to support people to quit smoking. It contains useful advice, articles and tips to help you quit, as well as information on local stop smoking services. You can visit their website at www.nhs.uk/better-health/quit-smoking/.